Delete Your Scenic Tales Account

This page explains how to permanently delete your Scenic Tales account and what happens to your data when you do.

Option 1: Delete it yourself, in the app

1. Open Scenic Tales and sign in
2. On the Select a Tour screen, tap the ⋮ (more) menu in the top-right corner
3. Tap Delete account
4. Confirm when prompted

Your account is deleted immediately. There's no waiting period, and this cannot be undone.

Option 2: Request deletion by email

If you no longer have the app installed or can't sign in, email product@scenic-tales.com from the email address associated with your account and ask us to delete it. We'll confirm and complete the deletion within 30 days.

What gets deleted

• Your account and sign-in credentials (email, authentication record)
• Your purchase entitlement records in our database (which tours you've unlocked)

This is permanent: once deleted, you'll lose access to any tours you've purchased and will need to create a new account and re-purchase to use the app again.

What's retained, and why

• App Store / Play Store transaction records: Apple, Google, and our payment processor (RevenueCat) keep their own records of past purchases for financial, tax, and legal compliance, independent of your Scenic Tales account. We don't control deletion of those records. See Apple's or Google's own account/payment history if you need to manage that separately.
• Downloaded audio files on your device: tour audio you've downloaded stays on your device until you delete the app or clear its storage. Deleting your account doesn't remotely wipe your device.

Questions about any of this? Email product@scenic-tales.com.