Privacy Policy

Last updated: September 4, 2026 · Scenic Tales is a product of Ferrymark Labs LLC.

We at Ferrymark Labs LLC ("Ferrymark," "Scenic Tales," "our," "we," or "us") value our users' privacy, and we know you care about how your personal information is collected, used, and shared. This policy explains our practices for the Scenic Tales app and website (the "Service").

Changes to This Privacy Policy

We may make changes to this policy at any time. If we decide to use personal information on file in a manner materially different from what was stated when it was collected, we'll notify you by email before doing so.

What Does This Privacy Policy Cover?

This policy applies to your use of the Service, and it governs any data collection and use by us in compliance with applicable regulations.

Information We Collect

1. Information you provide

• Account information: the email address and login credentials you use to sign in, via our authentication provider (Firebase Authentication).
• Purchase information: when you buy a tour, the Apple App Store, Google Play, and our subscription/purchase platform (RevenueCat) share purchase and entitlement records with us so we can unlock the content you paid for. We do not receive or store your full payment card details.
• Communications: if you contact us by email or otherwise, we keep a record of that correspondence to help resolve your request and improve our support.

You can choose not to provide certain information, but this may limit which features of the Service you're able to use.

2. Automated information collection

• Cookies: our website may use cookies (small text files) to remember basic preferences and understand site usage.
• Analytics services: we may use third-party analytics services such as Firebase to help us understand how the Service is used.
• Device and diagnostic data: app version, operating system, and crash/error logs, to help us find and fix bugs.

3. Geolocation information

When you're on an active tour, we may use GPS technology to determine your current location so we can trigger the right narration for where you are and show your position on the tour map. We do not share your precise location with other users or with third parties for advertising purposes.

If you don't want us to use your location, you can turn off location permissions for Scenic Tales in your device settings — note that this will disable location-aware narration during tours.

What We Use Your Personal Information For

• Create and secure your account
• Unlock and deliver the tours you've purchased
• Let you restore your purchases across devices
• Trigger location-aware narration during an active tour
• Provide customer support
• Troubleshoot issues and improve the Service
• Prevent fraud and abuse
• Comply with applicable legal requirements and our Terms of Service

Personal Information We Share

We do not sell, rent, or trade your personal information. We may share it only as follows:

• Service providers: Apple App Store and Google Play (billing), RevenueCat (purchase and entitlement management), and Google Firebase (authentication, database, file storage, and backend functions). They may access, store, and process your personal data to provide these services on our behalf.
• Affiliates: we may share information with Ferrymark and other Ferrymark products for internal administrative and business purposes.
• Merger or acquisition: we may transfer information to a third party that acquires all or part of our business, whether by merger, consolidation, purchase of assets, or in connection with a bankruptcy or reorganization proceeding.
• Compliance with law: we may disclose information if required by law or legal process, in response to a request from law enforcement or government officials, or as necessary to investigate illegal activity.
• With your consent: we may share information for any other purpose you've agreed to.

Data Retention and Deletion

We keep your personal data only as long as necessary to provide the Service and for legitimate business purposes — such as maintaining performance, complying with legal obligations, and resolving disputes. We may retain data longer where there's an unresolved account issue or dispute, where required by law (e.g. tax and accounting obligations), or where necessary for fraud prevention or security.

Keeping Your Data Safe

We take reasonable precautions to protect your information, both online and offline. Your password protects your account, so we encourage you to use a strong, unique password and never share it with anyone.

Push Notifications

With your consent, we may send push notifications related to your tours or the Service. You can turn these off at any time in your device's notification settings.

California Privacy Rights (CCPA)

If you're a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act, including the right to know what personal information we've collected about you and the right to request deletion. You won't be discriminated against for exercising these rights. To make a request, email us at the address below.

Children Under 13

The Service is not directed to, and we do not knowingly collect personal information from, children under the age of 13. If we learn we've inadvertently collected such information, we'll delete it or obtain verifiable parental consent as required by law.

Your Choices: Access, Correction, or Deletion

To review, update, correct, or delete the personal information we have about you, email us at product@scenic-tales.com.

Links to Other Websites

The Service may link to third-party websites or resources. We don't accept responsibility for the privacy policies or practices of any third party.

Acceptance of Terms

By using the Service, you accept the terms of this Privacy Policy. If you don't agree, please don't use the Service.

How to Contact Us

Questions about this policy or your data? Email us at product@scenic-tales.com.